Have some questions about all the fun you can have at Great Escape? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.
Questions about the park's transition to new management?
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General Information
Where can I get a map of the park?
Our park map is available online.
When does the park open?
Click here for the operating calendar.
What types of jobs does Enchanted Parks Great Escape offer and how do I apply?
Enchanted Parks Great Escape has positions in various departments, and you may find this information and apply online.
What kinds of food does the park have?
From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Enchanted Parks Great Escape proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listing page.
What is the mailing address and phone number?
Enchanted Parks Great Escape
89 Six Flags Drive
Queensbury, NY 12804
518-824-6000
What if I don’t like roller coasters? Are there other things to do?
There are over 45 rides and attractions at Enchanted Parks Great Escape, offering a great variety of activities at different levels of difficulty, depending on your preference. We also host different shows throughout the year!
What are the operating hours?
For more information, see our park calendar.
What are the current ticket prices?
Great Escape offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.
Does Great Escape have live shows?
Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. From Shows, to Characters, this is the kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page or event page.
Can I bring my selfie stick or monopod into the park?
Selfie sticks, monopods, and similar items are not allowed inside Enchanted Parks.
How do I get information about Great Escape?
You may visit the various pages on the website to find information on all of our rides, shows and attractions.
Park Information
What is Great Escape’s alcoholic beverage policy?
No alcoholic beverages are allowed to be brought into Great Escape. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Great Escape. Guests are prohibited from taking beer purchased in the park out through the front gate.
What happens if it rains?
The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.
What happens if I lose something while at the park?
Claim or report your lost items at Hospitality at the front of the Park, near the main gate. Ride attendants cannot be responsible for articles left on platforms. Please secure all loose articles before boarding a ride. Great Escape is not responsible for any lost, stolen, or broken items. Items will be retrieved from ride areas when the park closes and kept at Hospitality for seven days. Lost items found at the park are handled in accordance with New York State law. Items with an estimated value of $25 or more are held by the park for a period of time while we attempt to reunite them with their owner. If these items remain unclaimed, they are then turned over to the Warren County Sheriff’s Office (WCSO) as required by law. Items valued at less than $25 may be discarded or donated if they are not claimed within a reasonable timeframe. We encourage guests to submit the Lost & Found inquiry below as soon as possible to help us locate and return misplaced items.
Please complete and submit the form here.
My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Great Escape.
Tips for Family Fun
Over the years, we’ve learned a thing or two about making the most of a day at Great Escape. These tips will help ensure that you have a fun and memorable experience.
- Plan to visit when attendance is lightest. Best bets: Spring weekends, summer weekdays, and early Fright Fest weekends.
- Bring a jacket or sweatshirt for cool mornings and evenings.
- Great Escape s is a smoke-free facility.
- Arrange a meeting place and time, in case your party becomes separated.
- Stop by Guest Relations for stroller or wheelchair rentals. They are provided on a first-come, first-served basis, so plan to arrive early.
- Review the park map to familiarize yourself with the park’s layout and help plan your day.
- Plan to start your day at attractions furthest from the main entrance. To avoid longer waits, plan to visit the most popular rides when the park first opens, or after 5 p.m.
- To save time, eat at non-traditional lunch and dinner hours.
- Make sure children feel comfortable with a ride before they board.
- Save time in Hurricane Harbor and arrive early or book a private cabana online before your visit.
May I bring my own food and beverages into Enchanted Parks Great Escape?
No outside food, beverages or coolers are allowed to be brought into Enchanted Parks Great Escape. However, exceptions are made for Guests with special dietary needs including food allergies and baby food/formula. Guests should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park. Please note: grilling and/or open flames are strictly prohibited on park property (including the parking lot).
Is there a place to store my belongings inside the park?
Electronic, PIN code access lockers are available for rent in the Main Gate area and around the theme and water park. Lockers are subject to availability. Water park lockers close when Hurricane Harbor closes, which is before the theme park. All items must be removed at this time.
Is smoking permitted in the park?
Six Flags St. Louis is smoke-free, so smoking is permitted in designated areas only. E-cigarettes may only be used in designated smoking areas. Please refer to park signs for designated smoking locations or ask a staff member.
How do I re-enter the park if I have to leave for some reason?
Guests who leave the park and plan to return must have their hand stamped.
Does Enchanted Parks Great Escape have a dress code?
In keeping with our family-friendly atmosphere, and for health and safety reasons, Enchanted Parks Great Escape strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar, or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.
Do you rent strollers and wheelchairs?
A limited number of strollers, wheelchairs, and electronic conveyance vehicles may be rented inside the park to the left after front gate entry next to the lockers. They are provided on a first-come, first-serve basis, so plan to arrive early.
Do you have any suggestions if our party gets separated?
Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Hospitality.
Are pets permitted at Great Escape?
Pets are not permitted in the park, with the exception of service animals. Relief area for service animals is near First Aid.
Are laser pointers permitted at Enchanted Parks Great Escape?
For the safety of our Guests and employees, laser pointers are not permitted.
Attraction Information
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.
What is your loose article policy?
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Enchanted Parks and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Pandemonium; BATMAN The Ride; American Thunder; The Boss, and Mine Train. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles that cannot be secured must be left in a locker or with a non-rider before entering the queue line.
What is Great Escape oldest existing roller coaster?
Steamin’ Demon opened at Great Escape in 1984.
What is considered exceptional size where rides are concerned?
Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.
What are the height requirements for the roller coasters?
The height requirements vary for each roller coaster. The requirements are listed on the specific ride pages on our website, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
Please refer to specific guidelines posted at the entrance of every ride.
How tall is Enchanted Parks Great Escape’s tallest roller coaster?
The Boss – 122 feet, Batman The Ride – 105 feet, Ninja – 110 feet, Mr. Freeze – 226 feet, Pandemonium – 52.5 feet, Screamin’ Eagle – 110 feet, Boomerang – 125 feet
How many rides does Enchanted Parks Great Escape have?
A total of 32 rides are located in the theme park and nine water attractions in Hurricane Harbor.
How fast is Enchanted Parks Great Escape’s fastest roller coaster?
Mr. Freeze – 70 mph, The Boss – 66.3 mph, Ninja – 65 mph, Screamin’ Eagle – 62 mph, American Thunder – 50 mph, Batman The Ride – 50 mph, Pandemonium – 31 mph, Boomerang – 50 mph
Are there rides for small children to enjoy?
Enchanted Parks Great Escape is home to some of the most exciting family rides that your pint-sized ones will enjoy!
Are there restrictions for guests with casts?
Restrictions regarding casts vary by ride and attraction. For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide. The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations.
Fast Lane
Trip Planning
What is the weather like?
The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.
What are the best days to visit?
If you would like to plan to visit when attendance is the lightest, your best bets are spring weekends, summer weekdays, early weekends during Fright Fest, and Holiday in the Park.
Is there a place where I can leave my pets?
Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Please see the Toll Plaza Attendant to reserve a kennel for the day. Pets are not allowed inside the park with the exception of service animals. Pets cannot be kept overnight, and must have current vaccinations and registration tags.
