Attraction Accessibility
First and foremost, Enchanted Parks Great Escape is about fun. Fun for everyone! Here you'll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can't find the answers here, feel free to download our Guest Accessibility Guide, contact us, or stop by Guest Services.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act (ADA). We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Great Escape Employee.
Attraction Accessibility Program and IBCCES Accessibility Card
We are proud of our longstanding commitment to providing reasonable accommodations to Guests with disabilities through our Attraction Accessibility Program. To ensure equal access, this program assists Guests with mobility restrictions or cognitive impairments in accessing park attractions when reasonable accommodations are requested.
Information about attraction access points is posted on each ride’s Safety Guide signage. All Guests must meet the required ride participation criteria, including height and health requirements, to safely experience each attraction.
Participation Guidelines
Guests with mobility restrictions or cognitive impairments who request reasonable accommodations are encouraged to obtain an IBCCES Accessibility Card (IAC) before visiting the park. The card can be obtained by registering online at www.accessibilitycard.org or through the Accessibility Card mobile app. After completing the online application and submitting required documentation through IBCCES’s secure portal, Guests will receive a digital Accessibility Card.
Upon arrival, Guests should present their IBCCES Accessibility Card at the Ride Information Center / Guest Services to discuss accommodation needs. Guests may be asked a few questions to ensure they meet the physical requirements necessary to safely participate in attractions. After this conversation, Guest Services will provide the details required to participate in the Attraction Accessibility Program.
Please note: The Attraction Accessibility Program is designed to provide equal access, not immediate boarding or ride priority. Only IBCCES issues Accessibility Cards; Enchanted Parks Great Escape does not issue them directly.
Casts and Braces
Guests wearing casts or braces may be restricted from participating in attractions where the cast or brace cannot be properly secured, does not fit safely inside the ride vehicle, presents a hazard, or is prohibited by the ride manufacturer. Guests with full‑arm or full‑leg casts or braces are restricted from most rides and water attractions at Enchanted Parks Great Escape. In these cases, Guests are encouraged to delay their visit until the cast or brace has been removed.
Prosthetic Devices
Guests with prosthetic devices should only participate in attractions if the device can be properly secured and will remain in place throughout the ride. If there is any concern about a prosthetic becoming dislodged, Guests should consult the Hospitality Center before riding. Braces with exposed metal components are not permitted on water attractions in Hurricane Harbor.
Certain attractions may restrict Guests using prosthetic devices. Guests with specific amputations may be eligible to ride select attractions using a full‑body harness, provided they have sufficient remaining limb structure to safely secure the harness. Eligibility should be confirmed with Hospitality prior to riding.
Service Animals
Service animals are welcome at Enchanted Parks Great Escape. A service animal is defined as a dog individually trained to perform tasks for a person with a disability. Service animals must be under the owner’s control at all times and display appropriate behavior while on park property. Each Guest is permitted one service animal. A designated relief area is located near First Aid.
Due to ride design and safety considerations, service animals must remain with a non‑riding member of the Guest’s party while attractions are in use. Park staff are not permitted to take control of service animals. Guests may use the Rider Swap program to remain with their service animal.
Service animals are permitted on select attractions, including the Grand Carousel, Swan Boats, Wilderness Bus Tours, Convoy, Thunder Alley, and Storytown Train. They must be leashed, fit on the floor of the ride vehicle, and remain seated on the floor rather than on ride seats. Service animals are not permitted on water attractions or in wet areas, but may walk through park paths and event zones.
Guests with Hearing or Visual Impairments
American Sign Language (ASL) Interpretation
ASL interpretation for live shows is available when requested at least one (1) week in advance. To request ASL services, Guests should complete the request form before arrival. Upon arrival at the park, Guests should check in with Guest Services to review show schedules and confirm preferred showtimes. Braille and Large‑Print Guides
Braille and large‑print versions of the Guest Accessibility Guide are available at the Hospitality Center. Quantities are limited and distributed on a first‑come, first‑served basis.
White canes may be used on many attractions. On certain rides, they may need to be collapsed and safely secured, stored, or left with a non‑rider if they could pose a safety hazard.
