Great Escape is now part of the Enchanted Parks family.
If you have any additional questions or concerns, please click here.
Enchanted Parks Guest FAQs
Six Flags Season Passes and Memberships Purchased Before April 6, 2026
Is my Six Flags Season Pass valid at Enchanted Parks for the 2026 season?
All eligible 2026 Six Flags Season Passes and active Memberships purchased before April 6, 2026, will maintain their multi-park admission benefit through the 2026 season. Six Flags Passes and active Memberships purchased after April 6, 2026, will not be valid at Enchanted Parks.
I purchased my Six Flags Season Pass after April 6, 2026. Is it valid at Enchanted Parks?
No. Six Flags Passes and active Memberships purchased after April 6, 2026, are not valid at Enchanted Parks.
I have a Six Flags Season Pass payment plan. Will my monthly payments continue?
Yes. Six Flags will continue to collect monthly payments for Six Flags Season Pass payment plans. If you need to update your payment information, please visit the Six Flags Payment Portal.
What perks will Enchanted Parks honor with my Six Flags Season Pass purchased before April 6, 2026?
Eligible Six Flags Season Passes and active Memberships purchased before April 6, 2026, will retain the benefits included at the time of purchase for the 2026 season, with the exception of Dining Plans, which are not valid at Enchanted Parks.
I purchased Go Fast Passes or other Season Pass benefits. How do I access them?
Eligible 2026 Season Pass benefits purchased before April 6, 2026, will be honored at Enchanted Parks during the 2026 season, except for Dining Plans. Guests may access their Season Passes and eligible benefits through the Six Flags app.
Can I cancel my Six Flags Season Pass?
In accordance with Six Flags Terms and Conditions, ticket and Season Pass sales are non-refundable. Enchanted Parks does not issue refunds for Six Flags tickets or Season Passes purchased before April 6, 2026.
How do I cancel my Six Flags Membership?
Six Flags Membership cancellations are handled directly through Six Flags, not Great Escape or Enchanted Parks. Guests who need to cancel a Six Flags Membership should log in to their Six Flags membership account through the Six Flags app or on the Six Flags website for the park associated with their membership. The login portal is located in the upper-right corner of the park’s website. If you have trouble logging in, please reset your password or contact Six Flags directly for assistance.
How do I assign or change names on my Six Flags Season Passes?
Guests who need to assign or change names on Six Flags Season Passes should use the Six Flags app or contact Six Flags support at 817-607-6121.
How can I use Bring-A-Friend Season Pass benefits?
Bring-A-Friend free and discounted ticket benefits are available at Enchanted Parks for eligible Season Pass Holders.
Guests with an Enchanted Parks Legend Pass or eligible Six Flags Prestige Pass receive two free ticket entitlements attached to their pass. To redeem, go directly to the front gate and scan each ticket for entry.
Guests with an Enchanted Parks Hero Pass or eligible Six Flags Gold Pass receive two discounted ticket entitlements. Discounted tickets may be purchased at Admissions.
Dining Plan Questions
I purchased a 2026 Dining Plan. Is it valid at Enchanted Parks?
No. Enchanted Parks does not offer a Dining Plan program. Dining Plans purchased through Six Flags are not valid at Enchanted Parks. Guests who purchased a 2026 Dining Plan before April 6, 2026, were offered resolution options for the 2026 season.
What Dining Plan resolution options were available?
Guests with eligible Dining Plans purchased before April 6, 2026, were offered the following options:
Full Dining Plan Refund
Receive a full refund for the amount paid for the Dining Plan upgrade to your Season Pass. This option removes the Dining Plan from all Enchanted Parks locations and Six Flags-owned parks.
Enchanted Parks E-Gift Card with 20% Bonus
Exchange the Dining Plan for an Enchanted Parks e-gift card with a one-time 20% bonus. For example, a $100 Dining Plan exchange would receive a $120 Enchanted Parks e-gift card.
Take No Action
Keep the Dining Plan for use only at Six Flags-owned parks throughout the 2026 season, subject to the terms of the original purchase. Dining Plans are not valid at Enchanted Parks, and no additional compensation will be offered.
Can I still submit a Dining Plan resolution request?
The deadline to submit a Dining Plan resolution request was June 14, 2026. Enchanted Parks is no longer accepting Dining Plan refund or e-gift card requests after that date.
My refund or gift card amount is not what I expected.
Refund and gift card amounts are calculated based on the total paid toward your Dining Plan at the time of refund or cancellation.
I received an email about my gift card, but I can’t find it.
Enchanted Parks e-gift cards were sent by separate email. Please check your inbox, spam, and junk folders.
Enchanted Parks Season Passes
Is there a Dining Plan add-on for Enchanted Parks Season Passes?
Yes. Guests can add a 10 Pack Combo Meal to their ticket online.
The 10 Pack Combo Meal is $125.99 online, plus applicable taxes and fees, and includes 10 meals that can be redeemed at participating dining locations throughout the park. Meal options may include guest favorites like cheeseburgers, chicken strips, crispy chicken sandwiches, pizza, wings, and more.
Meals are valid only at the park for which they were purchased. Meals may be redeemed over multiple visits and are valid for the 2026 season.
Is there a drink plan add-on for Enchanted Parks?
Yes. Enchanted Parks offers souvenir tumbler drink options, including one-time use, all-day use, and 2026 season-long use. Souvenir tumblers may be purchased onsite at the park.
Previously purchased eligible drink plans remain valid at Enchanted Parks.
I activated my All-Season Drink Plan at another Six Flags park, but my home park is an Enchanted Park. Will it work at Enchanted Parks?
Yes. The All-Season Drink Plan remains valid at Enchanted Parks.
Is parking included with Season Passes?
Enchanted Parks Season Passes include free parking.
Guests with Six Flags Season Passes purchased before April 6, 2026, will retain the parking benefits included with their original pass purchase for the 2026 season.
Is there a monthly payment plan option for Enchanted Parks Season Passes?
Payment plan availability may vary. Please check the Season Pass purchase page for current payment options.
General Ticket, App, and Program Questions
Is there an Enchanted Parks app?
Yes. The Enchanted Parks app allows guests to link tickets and Season Passes, access QR codes at the gate, and view attraction information from their phone. Additional features may be added over time.
I bought a single-day ticket. Can I upgrade it to a Season Pass?
Yes. Guests who would like to upgrade a single-day ticket to a Season Pass should visit Guest Services during their park visit for assistance.
Can I buy Go Fast Pass before my visit?
Go Fast Pass availability and purchase options may vary by park, date, and season. Please check the website before your visit or visit Admissions during your park visit for current availability.
When is Great Escape open?
Great Escape Theme Park is open select days from May through October. Hurricane Harbor is open select days from Memorial Day through Labor Day.
Operating dates and hours vary by day, season, weather, and special event, so please check the park calendar before your visit.
Are tickets on sale now?
Yes, single day admission tickets and season passes can be purchased online now. Click here to see the current offers and deals and to purchase tickets and season passes online.
Are the Season Passes I already purchased for the 2026 season still valid?
All 2026 Six Flags Season Passes and active Memberships purchased prior to April 6, 2026, will maintain their multi-park admission benefit through the 2026 season. Six Flags Passes and active Memberships purchased after April 6, 2026, will not be valid at Enchanted Parks.
Will I still be able to use my season pass at Six Flags parks and the other parks within Enchanted Parks?
If the pass you purchased from Six Flags included multi park access, that will be honored in 2026. Please check your purchase details and if you have any questions please contact Six Flags by clicking here. We do not have access to and cannot answer any questions about passes purchased before April 6, 2026.
Season passes purchased after April 6, 2026 will be valid only at Enchanted Parks locations. All Enchanted Parks locations are listed here.
Will my pass still work at the other Six Flags parks in the Regional Season Pass Access Program?
All season benefits associated with your pass at the time of purchase will remain and be honored throughout the 2026 season, including admission to other Six Flags parks and Enchanted Parks locations. Please check your purchase details and if you have any questions please contact Six Flags by clicking here. We do not have access to and cannot answer any questions about passes purchased before April 6, 2026.
Season passes purchased after April 6, 2026 will be valid only at Enchanted Parks locations. All Enchanted Parks locations are listed here.
Will Enchanted Parks offer multi-park access?
All Season Passes purchased before prior to April 6, 2026 will still provide the same benefits, including multi-park admission and visitation benefits, as outlined at the time of purchase.
Season passes purchased after April 6, 2026 will be valid only at Enchanted Parks locations. To learn more about these parks click here.
Click here to see current offers and deals to Great Escape and to purchase tickets and season passes online.
How do I purchase an Enchanted Parks Season Pass for the 2026 season?
Season Passes are on sale now. Click here to view Enchanted Parks Season Pass program and benefits and to buy online. Single day admission tickets are also on sale online.
Will my current season pass automatically renew for 2027 as an Enchanted Parks pass?
Season passes will not automatically renew. Your current season pass will expire at the end of 2026. We will announce details and options for the 2027 Enchanted Parks Season Pass program later this season.
What is changing at the park?
As part of Enchanted Parks, Great Escape remains focused on creating safe, family-friendly experiences while continuing to support the park team, preserve longtime traditions, and make thoughtful improvements for guests and families in the years ahead.
Who is running the park?
The park’s management team remains in place. Everyone is focused on providing a safe, clean and fun season for our guests and team members. Together, Enchanted Parks and the park’s management team will work to support and enhance the overall guest experience.
Who is Enchanted Parks?
Enchanted Parks is a U.S.-based owner and operator of amusement parks, water parks, resorts, and lodging destinations. The Enchanted Parks team is made up of leaders from the theme park and hospitality industries who all work together to provide safe, family-centered entertainment experiences while honoring the legacies of its parks and supporting the communities within which they operate.
Enchanted Parks is committed to the stewardship of its parks, maintaining the continuity of experience and service to its guests and employees, providing operational excellence within the parks, supporting employee empowerment and making long-term, lasting investments throughout the company.
Enchanted Parks believes in providing consistent safe, clean fun for guests and employees. Learn more about Enchanted Parks here.
What changes will Enchanted Parks make to Great Escape?
Enchanted Parks is committed to Great Escape and Hurricane Harbor Water Park. Enchanted Parks is focused on supporting the incredible team at the park, preserving its legacy and guest favorites, and continuing to make thoughtful improvements that will enhance the experience for its guests and their families for many years to come.
We understand there are questions about the names of rides and attractions at the park, as well as current IP’s and licensing relationships. All IP and licensing relationships will remain in place for the 2026 season.
Is the park hiring?
Yes! We are currently hiring seasonal positions across all park departments. To learn more and to apply online, click here.
Are group picnics and buyouts still available?
Yes! The park’s group sales team is continuing to book new picnics, group outings and buyouts. To learn more, click here.
How can I contact Enchanted Parks?
If you have additional questions about Great Escape, we encourage you to start by contacting the local park team here.
If you would like to reach the Enchanted Parks team directly, please click here.
