Can I wait and pay for my group tickets when I get to the park?
No, all group orders are pre-paid and must be paid in full before we can process your order. Chaperone tickets and discounted parking are not offered on the day of… Continue Reading →
Are there any other fees I should know about?
There is a one-time processing fee added on to your entire order (not per ticket), both online and via order form.
What is the weather like?
The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.
What are the best days to visit?
If you would like to plan to visit when attendance is the lightest, your best bets are spring weekends, summer weekdays, early weekends during Fright Fest, and Holiday in the… Continue Reading →
Is there a place where I can leave my pets?
Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Please see the Toll Plaza Attendant to… Continue Reading →
What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted… Continue Reading →
What is your loose article policy?
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Enchanted Parks and its employees are not responsible for lost or stolen… Continue Reading →
What is considered exceptional size where rides are concerned?
Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate… Continue Reading →
What are the height requirements for the roller coasters?
The height requirements vary for each roller coaster. The requirements are listed on the specific ride pages on our website, in the Park Map & Guide you receive at the… Continue Reading →
